I have a home built by Sandlin Homes. Unfortunately, I discovered a leak coming from my master bathroom shower floor.
The home was still under its 1-year warranty. First, they delayed handling the issue. Then when finally got around to looking at the issue, they refused to honor the warranty and fix the problem because they said I told them too late even though I told them as soon as I knew about the issue. I have been dealing with this problem for 5 months now.
By now, my 1-year warranty has expired.
If you want a home built in the Dallas or Fort Worth area, I would strongly discourage you from using Sandlin Homes. I think their business practices and customer service are some of the worst I have encountered.
Product or Service Mentioned: Sandlin Custom Homes House Construction.
Reason of review: Bad quality.
Monetary Loss: $1500.
Preferred solution: I want them to reimburse me to have the problem fixed.
Sandlin Custom Homes Cons: Business practice.